Do you offer free shipping?
Bulgaria
- Orders 100 BGN and over – free
How long is the delivery time?
Bulgaria
- The expected delivery time is 1-3 working days
Which courier do you use?
Bulgaria
- Your order will be delivered with either Speedy or Econt. You have the option to choose
How can I track my shipment?
You will get a tracking code from the courier, once the order is dispatched to you from our warehouse.
What can I do if I don't receive my shipment?
If you have not received your order within 14 days, please send an e-mail to moc.stnemelppus-epyh@troppus. Remember to include your order number in the e-mail.
I got the wrong item in my shipment, what do I do?
Please contact moc.stnemelppus-epyh@troppus for further assistance. Always include your order number in the e-mail.
Where do I turn for further questions related to shipment?
Please send an e-mail to moc.stnemelppus-epyh@troppus.